In the following, we would like to inform you about the processing of your personal data when using our website.
The responsible party within the meaning of the Data Protection Act, in particular the EU General Data Protection Regulation (DSGVO), is:
Zeichen & Wunder GmbH
Further information about our company and the persons authorized to represent it can be found in our imprint.
Questions about data protection
If you have any questions about data protection, please write us an e-mail: firstname.lastname@example.org
The contact details of our external data protection officer are:
80335 Munich, Germany
+49 (0)89 74 00 45 84 0
Legal bases of data processing
In order to be able to offer you our website and the associated services, we process personal data on the basis of the following legal grounds:
– on the basis of your consent (Art. 6 para. 1 lit. a) DSGVO)
– for the performance of a contract (Art. 6 para. 1 lit. b) DSGVO)
– on the basis of our legitimate interest (Art. 6 para. 1 lit. f) DSGVO)
– for the compliance with a legal obligation (Art. 6 para. 1 lit. c) DSGVO)
If personal data is processed on the basis of your consent, you have the right to revoke your consent at any time with effect for the future.
If we process data on the basis of a legitimate interest, you as the person concerned have the right to object to the processing of personal data, taking into account the requirements of Article 21 of the DSGVO.
Your data will not be transferred to third parties for purposes other than those mentioned..
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
When you visit our website, personal data is processed in order to display the content of the website on your terminal device. In order for the pages to be displayed in your browser, the IP address of the terminal device you are using must be processed. In addition, further information about the browser of your end device is processed.
We are required by data protection law to also ensure the confidentiality and integrity of personal data processed with our IT systems.
For this purpose and for this interest, the following data is logged on the basis of our economic interest in an error-free and optimized presentation of our presence:
– IP address
– Date and time of the request
– Time zone difference from GMT
– Content of the website
– access status (HTTP status)
– Amount of data transferred
– Website from which you came to our site
– web browser
– operating system
– Language and version of the browser
The access logs of the web servers record which page requests have taken place and when. They contain the following data: IP, directory protection user, date, time, accessed pages, logs, status code, data volume, referer, user agent, accessed host name.
The IP addresses are stored anonymously. For this purpose, the last three digits are removed, i.e. 127.0.0.1 becomes 127.0.*. IPv6 addresses are also anonymized. The anonymized IP addresses are kept for 60 days. Information about the directory protection user used is anonymized after one day.
Error logs, which record erroneous page views, are deleted after seven days. In addition to the error messages, these contain the accessing IP address and, depending on the error, the accessed website.
Accesses via FTP are logged with anonymized information on user name and IP address and stored for 60 days.
The mail logs for sending e-mails from the web environment are anonymized after one day and then retained for 60 days. During anonymization, all data on the sender/recipient etc. is removed. Only the data on the time of sending and the information on how the e-mail was processed are retained (queue ID or not sent).
Mail logs for sending via our mail servers are deleted after four weeks. The longer retention period is necessary to ensure the functionality of the mail services and spam prevention.
It is not possible to specify the retention period individually.
Contact us by form or e-mail
We offer a contact form on our website, which you can use to request information about our products or services or to contact us in general. The form data is transmitted via an encrypted connection. We use your data exclusively to process your inquiry, to address you correctly and to send you a reply. In this context, other persons or departments with the corresponding core competencies at our company may also receive knowledge of your inquiry internally in order to answer it in the best possible way.
The processing of the contact data you provide to us is based on our legitimate economic interest in data processing for the acquisition of new orders and maintenance of business contacts.
If you contact us via e-mail, we would like to point out that the legal requirements applicable in Germany force companies to keep your e-mails complete, true to the original, tamper-proof and available at all times for a period of sometimes 10 years. This includes any correspondence through which a business transaction is prepared, processed, concluded or reversed.
Web analysis with the help of Matomo
This website uses Matomo (formerly Piwik) as an analysis tool in a self-hosted version on its own server, an open source software for statistical analysis of visitor accesses. The provider of the Matomo software is InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.
The IP address is anonymized immediately after processing and before it is stored. You have the option to prevent the installation of cookies by changing the settings of your browser software. We would like to point out that with the corresponding setting, not all functions of this website may be available.
You can decide whether a unique web analytics cookie may be placed in your browser to enable the website operator to collect and analyze various statistical data.
You also have the option to prevent any form of user analysis on this website in the future if you set a so-called block cookie or opt-out cookie. You can do this via the checkbox displayed below:
For more information on the privacy settings of the Matomo software, please see the following link:
Cookies are used on our Internet pages. Cookies are small pieces of text information that are stored in your end device via your browser. Cookies do not install or start any programs or other applications on your computer.
In the area of web analysis, however, we also use so-called persistent cookies, which are not automatically deleted after the end of the visit to our website.
In addition to the corresponding settings in your browser, you also have the option of preventing cookies from being set by clicking on the cookie banner. However, we would like to point out that the use of our internet pages may then only be possible to a limited extent.
The use of essential cookies is based on our legitimate economic interest in an optimized presentation of our website. Other cookies are only set after your voluntary consent.
For cookie management we use the Borlabs plugin. The borlabs cookie does not process any personal data. The borlabs cookie stores the consent you gave when you entered the website. If you wish to revoke these consents, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.
Further information about Borlabs can be found here: https://de.borlabs.io/datenschutz/Edit cookie settings
Social media linking
We have integrated the social media buttons or links of the following companies on our website:
Facebook, (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2,
Notes on the integration of videos
In order to make the content on our website more vivid and to make it available in a reasonable loading time, we integrate videos from the Vimeo and YouTube platforms. This is based on our economic interest to optimize the presentation of our website. For technical reasons, the servers of the respective providers are called up. How the transmitted data is processed by the respective provider can be found in the respective data protection notices.
YouTube / Google: https://policies.google.com/privacy
As far as possible, we include external media in a so-called “do-not-track” version.
Your data subject rights
You can exercise the following rights at any time using the contact details of our data protection officer:
Information about your data stored by us and its processing,
Correction of incorrect personal data,
Deletion of your data stored by us,
Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
Objection to the processing of your data by us and
Data portability, provided that you have consented to the data processing or have concluded a contract with us.
Sofern Sie uns eine Einwilligung erteilt haben, können Sie diese jederzeit mit Wirkung für die Zukunft widerrufen.
You can file a complaint with the supervisory authority responsible for you at any time. Your competent supervisory authority depends on the federal state of your residence, your work or the alleged violation. A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_linksnode.html
Deletion or blocking of the data
We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as stipulated by the various storage periods provided for by law. After the respective purpose has ceased to exist or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.